Eircom recently strengthened its strategic partnership with AVAYA by becoming a platinum reseller for all of AVAYA portfolio – the highest accreditation available to AVAYA partners. The accreditation covers the combined AVAYA-Nortel estate, Telephony, Unified Communications, Contact Centre and Data products. This alliance gives eircom another important relationship with a global leader in delivering cutting edge capability to our customers.
As communication trends and technologies evolve, it is important for our customers to have access to technology that makes an impact now and also creates a foundation for future success. AVAYA, as a technology leader in unified communications and contact centre technology and a focus on customer needs, fulfills the criteria eircom sets for its technology partners. AVAYA is one of a number of partnerships eircom has forged with global technology leaders which also includes Cisco, Microsoft, Nice and Verint.