Meet The Team

The team behind eircom Northern Ireland offers decades of experience in designing and delivering communications solutions to enterprise and government. 

Darren Lemon, General Manager Darren has strategic responsibility for maintaining, building and strengthening eircom’s relationship with government and the broader business community in Northern Ireland. He has more than 20 years experience in delivering solutions to the public and private sector and was previously Managing Director for Northgate’s education business, a long-term partner in the C2k schools project. Darren is a member of the Institute of Directors and the Sales Institute of Ireland. T: 02890002101

Business Development

Colin Hamill, Business Development Manager With more than 20 years experience in ICT, Colin is focused on developing eircom Northern Ireland's customer base in the central and local government sector and the health sector. Previously he was Major Projects manager with BT and was part of the team that worked with DETI to deliver 100% broadband for Northern Ireland. In previous roles Colin was also responsible for the first major IP telephony implementation in Ireland. T: 02890002116

Bertie Notley, Business Development Manager With over 25 years experience in ICT, including previous senior roles with BT and Cara, Bertie is focussed on developing eircom Northern Ireland's business in the enterprise sector and in government sectors including criminal justice and education. His experience enables him to offer NI decision-makers advanced technological expertise combined with strategic sectoral knowledge. He is an accredited CESG CLAS consultant with experience in providing IT security advice to government. T: 02890002112

Service and Networks

Diane Giles, Service Manager Leading the Service Management team, Diane is responsible for the development and on-going operation of high quality processes, organisational structures and systems. She has over 16 years experience in the IT sector, comprising strategic experience within the utilities and public sectors. Her core capabilities lie in service managing large-scale projects including the delivery of Key Performance Indicators. Diane is a DSDM Certified Practitioner, PRINCE 2 Certified Practitioner, an ITIL Certified Manager (Red Badge) and ISO/ IEC20000 Consultant. T: 02890002162

Mark Nixon, Programme Manager Mark Nixon is responsible for the establishment and ongoing implementation of the Northern Ireland Civil Service (NICS) Network NI project, drawing on more than 15 years of project management experience in the private and public sector. His successful large scale implementations include a new ICT Infrastructure for the NIO (Oasis) and ICT implementation for schools with Classroom 2000 (Lots 1-3) and is a PRINCE 2 Certified Practitioner. T: 02890002102

Shane Haslem, Network Operations Centre Manager Shane is responsible for the management of our state-of-the-art Network Operations Centre (NOC), where his team oversees and implements the critical technical support for large-scale contracts including Network NI. He has more than 10 years experience in the telecoms sector and a strong technical background in Microsoft and Cisco. He holds a BSc (Hons) in Computing with accreditations including Cisco CCNP, CCVP, Cisco Wireless specialist, CCIE (Written), ITIL foundation. T: 02890002135

Mark Rushby, Senior Network Engineer Mark is an experienced and qualified CCIE with over 10 years’ experience in Networking. He has worked in the government, financial and enterprise sectors and is used to working in intensive situations and time restrictive environments with strict control processes. He supports the business development and implementation teams through the design of LAN / WAN infrastructures and is the design specialist responsible for the maintenance of eircom NI’s core MPLS networks. T: 02890002141

Solutions

Andrew O’Kelly, Business Solutions Director Andrew was Technical Director of Lan Communications in 1998 and Managing Director in 2006, where he helped forge the company’s reputation as a network integration powerhouse. He is a graduate in Computer Science from Trinity College Dublin. Andy’s key focus is to prove to customers how managed services, unifi ed communications and security services can deliver major business and operational benefits. T: 00353 1 6008832, 0035385 174 4912

Ed Manning, Solutions Portfolio Director Ed has 25 years experience of information & communications technology, including solution sales, consultancy and design, systems analysis and communications engineering. Ed has a Bachelor of Science (Hons.) in Information Technology and holds qualifications in management, IT, engineering and sales. His background brings a rare combination of ICT breadth and depth to identifying business drivers, solutions and benefits. Ed’s role is to build and maintain a best-in-market set of communications-related solutions that address our customers’ business challenges and opportunities. T: +35301 600 4009, +353 085 174 4009

Enda Doyle, Design and Delivery Director Enda has more than 20 years experience of delivering complex ICT solutions and was previously Head of Communications and Content with BearingPoint. Enda brings the experience and understanding of what a professional design and delivery framework for complex solutions requires. Enda leads a team of senior architects and integration experts that design multifaceted solutions and assure the delivery of those solutions to our Corporate Markets customers. T: +353 01 600 4984, +353 085 174 4984

Customer Service Desk